Suffolk Queensway, Birmingham, West Midlands, B5 4DS
The auditorium plan contains Stalls, Dress Circle, and Grand (Upper) Circle.
The Box Office is open for 90 minutes prior to the performance commencing
Contact Us – Please see our Access Contact Us page for details.
There is an Access Ambassador for every performance. We value our customers greatly and welcome any feedback you may have.
Access Parking – the theatre does not have its own car park. The nearest public car park is NCP New Street and is located on St Judes Passage, 200m away from the venue (approx.). There are chargeable Blue Badge parking bay(s) available within the car park. There is street parking on Station Street, with marked Blue Badge bays. These are maintained by the City Council.
Step-Free Access and Wheelchairs
The venue does not have a lift. The Dress Circle, Upper Grand Circle and Ambassador Lounge are only accessible by stairs.
The Stalls is a step-free level and offers a level-access via our Access Entrance on Station Street. Access to Stalls is available via the easy-access entrance on Station Street, next to Stage Door. There is an intercom and a member of staff will meet you there.
We have 8 wheelchair positions, and all the aisle seats in the Stalls can be used if you wish to transfer. The average width of the auditorium seats are Stalls (17inches), Dress Circle (17 inches) and Upper Grand Circle (18.1inches).
Accessible Toilets – There are accessible toilet facilities on the ground floor of Stalls.
Access Performances – All upcoming Audio Described, Captioned, BSL Interpreted and Relaxed performances are listed on our Assisted Performances page.