Access
Access Booking Line: 0800 912 6971
Typetalk Number: 18001 0800 912 6971
Liverpool Empire Visual Story: a visual resource to help prepare visitors for a new experience and to help them become familiar with new surroundings and what to expect.
Liverpool Empire Audio Story: an audio resource to help prepare visitors who are blind and visually impaired for their visit to the theatre.
For a copy of the venue’s visual or audio story, please contact the Liverpool Empire Access Champion on 0800 912 6971.
Venue Access Information
There are sixteen wheelchair spaces available in the auditorium. 12 in the stalls and 4 in the circle. There is lift access to all levels of the theatre except the Rear Circle where access is obtained by lift and steps. All areas of the Theatres are accessible to customers with limited mobility, including wheelchair users. There is level access from Lime Street, through into the foyer, with level access into the auditorium at both sides of the stalls. The building features wide doors, and additional toilet facilities for disabled people. One front of house lift provides access to the circle and one lift provides access to the stalls bar toilets, with appropriate seating positions available on all levels.
Liverpool Empire Theatre is equipped with an infrared sound amplification system. To access the infrared system please request receiving equipment from a member of the Front of House team who will provide you with an induction loop necklace.
Induction Loop Necklace
Suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace, switch your hearing aid to the ‘T’ setting and the sound is amplified. The necklace has an adjustable volume control.
There are a number of British Sign Language Interpreted performances, Audio Described performances and Captioned performances every season. For advice and to book these performances please call 0800 912 6971.
Guide, hearing and other working dogs are welcome in all parts of the theatre.
There are public toilets on all levels of the theatre. There are separate accessible toilets on the ground floor and second floor of theatre. There is an emergency pull cord in all accessible toilets should you need assistance from a member of staff.
Baby changing facilities are located in the accessible toilet on the second floor and ladies toilets on the lower ground floor stalls bar.
